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| FAQs |
Click on a question below to see the answer
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The most common cause of failure is the quality and condition of the master disc. If the disc is scratched, you might try making another master. Whenever you make a master, use the highest-quality media that you can get, and your failure rate should be near zero. The next most common cause is the quality of the target media. While not as critical as the master, using poor-quality blank media in the target drives will result in more failures. |
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While you don't need a hard drive in the unit, you might want to consider adding one. Here are some advantages of using a hard drive:
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Safe storage of the master.
You burn the master to the hard drive, and then you use the image on the hard drive to burn the copies. |
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The duplicator will run faster and more efficiently, especially if you are making many copies. Without a hard drive, with each burn the duplicator has to read the master before burning the copies. With a hard drive, the image on the hard drive is used instead, which is much faster than re-reading the master. |
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Using a hard drive will reduce the number of read errors, which you sometimes get when reading the master. |
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Using a hard drive will reduce the number of write failures, resulting in fewer bad burns and less scrap. |
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No. Duplicators are not intended to, and unable to, copy anything
with copyright protection. You may make one backup copy
of your own store-bought movie or music video by using a program
called DVD Shrink. It's free to download on the Internet, but
the author emphasizes that it is not intended to be used for making
illegal copies. The DVD
Shrink site is a good place to obtain the program. |
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DVD-R was the first DVD recording format released, and it is
compatible with most DVD players. DVD+R is a newer format (introduced
in early 2002), and it has some additional features such as lossless
linking, CAV, and CLV writing. DVD+R is compatible with most newer
DVD players (about 88% of all DVD players).
DVD-RW and DVD+RW are essentially the same as above,
except with DVD-R and DVD+R media you write to it once, and with
DVD-RW and DVD+RW media you can erase and rewrite many times. |
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Yes, our duplicators will handle both formats. |
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Make sure the master is free of damage or blemishes and is produced
on a high quality media brand. The master disc plays back successfully
because the player only spins at 1X during play. During the burn
process the reader has to spin the disc at a much higher rate
in order to match the duplicating speed. At high speeds any imprefections
in the disc are magnified, making it essential to have a high-quality
master. |
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Make sure you set the recording mode to SP instead of LP, HQ,
or EP when you do the recording. Different DVD recorder manufactures
have different ways to compress the data in different recording
modes, so use only the SP mode, which is the standardized format
all over the world for 2-hour recording time on 4.7GB DVD blank
media. |
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Most of our duplicators are stand-alone systems, and they don't
need to be connected to your computer. If you don't have a DVD
burner installed in your computer, you can add an optional USB
/ Firewire connector to the duplicator, and write from the computer
to one of the duplicator's burners. (Note that you can only write
to one burner at a time from the computer.) If you do have
a DVD burner installed in your computer, the USB / Firewire connection
is not of much use. |
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If you have a USB / Firewire connector, turn off your duplicator,
turn the USB port switch (on the back of the duplicator) to the
OFF position, and then turn the duplicator back on again. Now
you should be able to copy on all burners. |
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This is a good indication that your controller needs a firmware
upgrade. Go to the web site of the controller manufacturer and
download & install the latest version of the firmware according
to the instructions. That will usually fix the problem. |
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